FAQ - FREQUENTLY ASKED QUESTIONS
After your booking, you can send us a personal announcement to our mobile number +49151-17613688 via WhatsApp. Please include the order number from the order confirmation.
Alternatively, you can send us an audio file by e-mail.
Otherwise, we upload our standard announcement.
In the vast majority of cases. From some phones we have several devices in stock. The "basic color" and also the case shape are identical in any case.
After you return the audio guestbook to us, we will do a functional test and check the device for damage. If everything is in order, you will receive the paid deposit back within seven working days.
After we receive your booked audio guestbook back, we start "fine tuning" it. Normally we will send you the download link and/or booked accessories (except vinyl records) within two to three business days.
Take a look at our detailed FAQ page or use the contact form.